Privacy Policy

Helping Hands for Heroes (HHH) respects the privacy of all donors, partners, supporters,

and website visitors. This Privacy Policy outlines how we collect, use, and protect your

information.

Information We Collect

• Name, address, email address, phone number

• Payment information (for donations or event registrations)

• Communication preferences

• Volunteer or event participation details

• Website usage data through cookies or forms

How We Use Your Information

• To process donations and send confirmations or receipts

• To register individuals for events or programs

• To provide updates about our mission, events, or impact

• To respond to inquiries and provide customer support

• To comply with legal or regulatory obligations

Text Messaging (SMS)

• If you opt-in to receive text messages from Helping Hands for Heroes (e.g., through our

Text-to-Give campaign), we may use your phone number to:

• Confirm donations or registrations

• Share urgent updates or campaign notifications

• Send thank-you or acknowledgment messages

• Message and data rates may apply. You may opt out of text communications at any time

by replying “STOP.”

Data Sharing

• We do not sell, rent, or trade your personal information.

• Your information may be shared with trusted third-party vendors strictly for the

purposes of processing donations, communication delivery (e.g., SMS, email), or as

required by law.

Security

• We maintain reasonable administrative, technical, and physical safeguards to protect

your information.

• All online transactions are encrypted and processed via secure, PCI-compliant systems.

Your Choices

• You may update your communication preferences or request removal from our contact

list at any time by emailing us at info@HelpingHandsForHeroes.org.

External Links

• Our website may contain links to third-party websites.

• We are not responsible for the content or privacy practices of those sites.

• Helping Hands for Heroes

• 420 College Drive, Suite 205

• Middleburg, FL 32068

• info@HelpingHandsForHeroes.org

• (904) 523-9035 ext. 1076